Navigating special education often feels like walking a tight rope. If you’re doing it right, you’re likely in a constant battle between preserving parent-school staff relationship and getting what your child with a disability needs. This can feel like an impossible task.
We all know that a perfect Individualized Education Plan (IEP) means nothing if there’s not buy-in from school staff. I would argue that, equally important to a solid IEP, is building strong relationships with your child’s teachers, administrators, and therapists. But how do you do this when you feel forced to challenge their system or mindset to get what your child needs?
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One way is through the power of negotiation. Negotiation may seem like a weird way to build relationships, but stick with me for a moment.
By definition, the word “negotiation” means: a discussion aimed at reaching an agreement. That’s just what Individualized Education Plan meetings are for. As your child’s best advocate, it’s your job to get the best deal for your child; while the school wants to provide an appropriate education that fits their system. Parents need to politely challenge a system that doesn’t put the student’s needs first. We must remind the IEP team of the “I” in IEP. We have to do all of this with grace and respect.
I recently read “Negotiation Genius,” and although it’s for business negotiations the book’s tips work for parent-negotiators too. According to the book’s authors a good negotiator will identify opportunities for a better deal when others see no room for discussion, discover the truth when others may want to conceal it, defuse threats and ultimatums, overcome resistance and “sell” proposals,” and create trusting relationships.
The Individuals with Disabilities Education Act (IDEA) gives parents equal power to use research and evidence to make request that benefit their child. The Family Educational Rights and Privacy Act (FERPA) ensures parents have access to every document that has their child’s name on it (this includes emails, notes between teachers, test booklets, etc). Section 504 and the Americans with Disabilities Act (ADA) both provide broad protections against discrimination of students with disabilities. All of these laws give parents the right to be power brokers in their child’s educational career. It’s up to the parent to overcome resistance and create trusting relationships. The law can only take you so far; it’s relationships that will ensure your child is successful at the end of the day.
So, what about bringing food to IEP meetings, or talking to teachers or administrators outside the IEP meeting about your child, or showering the IEP team with gifts? Some parent advocates say the IEP process should be purely business, and those things don’t belong in a business deal. I fall on the other side of the fence. Most good business deals do in fact include personal connection and gifts. Like it or not, it’s easier to catch flies with honey than vinegar.
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This line of thought only goes so far though. It’s likely that at some point you’ll encounter difficult personalities during your child’s special education career. Whether it’s the power-hungry gatekeeper who says no to all your requests or the passive-agressive IEP team member who use sarcasm, stalling, conveniently forgetting, or habitual criticism of your ideas to stonewall the IEP process. Sometimes even being too friendly can lead to a conflict of interest. You may feel like you can’t provide constructive criticism if the staff person has become your friend.
Striking a balance between being nice and getting what your child needs takes thought and practice, but it’s worth your consideration. The bottom line is school district win most due process hearings. Even if a family does win a due process case against a district, in many ways the family still loses. Imagine having to send your child back to a school that fought against you in court. Relationships will surely be damaged. That doesn’t mean you shouldn’t file against a school that violates your child’s right to a free and appropriate education, but it does mean thinking about building relationships from the beginning and using the power of negotiation to help you avoid a no-win situation.
How do you balance parent-school staff relationships with getting the best deal for your child? Share your experiences, good and bad, below.